Silk Road forums

Discussion => Newbie discussion => Topic started by: SadistMaster42 on January 25, 2013, 09:19 am

Title: Lost PIN
Post by: SadistMaster42 on January 25, 2013, 09:19 am
Hi all,

I'm a newbie from Holland.

I tried to place an order with a seller on Silk Road. In my account are 8 Bitcoins available for payment to vendors.

As i placed the order, i got to a screen were i had to put the name of the seller and a pincode. I can't remember that i have a pin.

Does anyone know were i can retrieve my pin?.

Thanks in advance for your help.
Title: Re: Lost PIN
Post by: htown on January 25, 2013, 09:27 am
Hi, I am not aware of anywhere you can just look at it like in account details or something.. Don't think you can. When you created your account you should have had to make a pin. Try anything you can think of. Just don't go over 5 attempts. If worse comes to worse you can just create a new account and go ahead and send you bitcoins to your new account. Remember the pin this time.
Title: Re: Lost PIN
Post by: CANNA INC on January 25, 2013, 10:12 am
Hi, I am not aware of anywhere you can just look at it like in account details or something.. Don't think you can. When you created your account you should have had to make a pin. Try anything you can think of. Just don't go over 5 attempts. If worse comes to worse you can just create a new account and go ahead and send you bitcoins to your new account. Remember the pin this time.

well the pin is really important.... i dont even think you can send your btc to your new account without your pin. so try and think really hard. if you cant remember you can always try and contact silk road staff. through SR
Title: Re: Lost PIN
Post by: SadistMaster42 on January 25, 2013, 11:07 am
Htown en Canna thanks for your help. I will try contact SR Staff right away
Title: Re: Lost PIN
Post by: xannie on May 02, 2013, 06:07 pm
email the support team
Title: Re: Lost PIN
Post by: scout on May 02, 2013, 10:06 pm
Please see the wiki on forgetting your PIN:  http://dkn255hz262ypmii.onion/wiki/index.php?title=PIN

Basically, put the wrong PIN in 5 times and it will then make you wait a period of time, after which you can reset your PIN.
Title: Re: Lost PIN
Post by: BongSong on May 02, 2013, 10:13 pm
Ive done this before, contact the support staff as above.
Title: Re: Lost PIN
Post by: MuddbuttJenkins on May 02, 2013, 10:21 pm
That sucks... you may have to make a new account....
Title: Re: Lost PIN
Post by: scout on May 02, 2013, 10:25 pm
Ive done this before, contact the support staff as above.

Actually, no, this is not the current procedure because you can reset your PIN yourself by entering it incorrectly 5 times, waiting the allotted amount of time, and resetting it yourself.  You do not need to contact support.
Title: Re: Lost PIN
Post by: scout on May 02, 2013, 10:27 pm
That sucks... you may have to make a new account....

They don't need to make a new account!  They just need to enter the PIN incorrectly 5 times, it'll tell them to wait a specified amount of time, and then after that time has passed they can reset the PIN themselves. 
Title: Re: Lost PIN
Post by: b0m on May 02, 2013, 10:38 pm
How? So what is the pin for then if hackers can just change it themselves?  :o
Title: Re: Lost PIN
Post by: scout on May 02, 2013, 10:44 pm
How? So what is the pin for then if hackers can just change it themselves?  :o

Usually a person would realize that their account was hacked long before the wait period for changing the PIN passes.
Title: Re: Lost PIN
Post by: b0m on May 02, 2013, 10:49 pm
Oh yer that makes sense
Title: RE: LOST PIN...LOCKED OUT OF ORIGINAL ACCOUNT...WHAT CAN I DO AT HIS POINT?
Post by: superjoint on May 02, 2013, 11:18 pm
I am so confused!! I was told to make another account and so i did, meanwhile the system would let me know when it would make name another password. But but that never happened. i checked out the page in the link, but i just don't follow it.  Then eraly this morning i get a letter from someone from SR staff that "SR Support    I'll be happy to help you access your account, as soon as I verify that it is indeed you. What was the last SR wallet address used to deposit BTC into the account?

~SR Support    18 hours    read....I have never told nyone anyone of my oersonl info up here so itd hard to beieve that some random SR staff would be trying to steal from me. She sent this letter to the new account  I was told to made where i wrote SR staff from.

Pleaase scout, what do I do now? I am somehwta lost and confused at this point. My account was fucked up days ago when i enetered the wrong info over 5 times or whatever. Is there anything that can be done at this point? What would you do scout? I am just trying to fix this cuz i own a ver good vendor some money and want to pay hom up. Also, is there a way gto get back my old account? Something about this i just ain't grokking. THank you for your help. ..superjoint
Title: Re: Lost PIN
Post by: zionize on May 02, 2013, 11:19 pm
good to know about pin reset, thanks
Title: Re: Lost PIN
Post by: scout on May 02, 2013, 11:23 pm
It depends on the problem.  SR Support seems to think you were locked out of your account entirely because you forgot your password, but here, you say you lost your PIN.  So which one is it?  If you're entirely locked out of your account, then, yes, you needed to create that new account and will need to provide SR Support with info to verify that the account belongs to you.

If, on the other hand, you lost your PIN (which is what you stated here) then you should still have access to your account and should still be able to reset the PIN on your own.

Title: Re: Lost passphrase, not pin (or i am getting the two mixed up)....
Post by: superjoint on May 02, 2013, 11:43 pm
I did not lose my pin, excuse me, i lost the passphase that you give when relesing a number to a vendor. I have no idea why i was locked out of my old account? Is there anyway that you can se to fix this?  I definietely lost the passphase that you give to release money to a vendor, etc. and it's still in that account...just waiting for me to give to my vendor. my original account name was darbycrashed. Superjoint
Title: Re: Lost PIN
Post by: scout on May 02, 2013, 11:46 pm
I did not lose my pin, excuse me, i lost the passphase that you give when relesing a number to a vendor. I have no idea why i was locked out of my old account? Is there anyway that you can se to fix this?  I definietely lost the passphase that you give to release money to a vendor, etc. and it's still in that account...just waiting for me to give to my vendor. my original account name was darbycrashed. Superjoint

Okay, well, passphrase and PIN are two completely different things.  If you forgot your passphrase, then you need to make a new account (like you say you already did) and get in touch with SR Support (which you also already said you did).  They'll ask you questions to determine the other account does indeed belong to you, and then they will reset the password. 

No, I cannot fix this - the only way to fix it is to do what you have done and get SR Support to reset your password.
Title: Re: Lost PIN
Post by: superjoint on May 03, 2013, 12:06 am
thanks scout...the only good news in all of this is that i have remembered my pass phrase so i can give my vendor his coin. It's been a stressful few days here but thank you for helping out. superjoint
Title: Re: Lost PIN
Post by: LupineFiasco on May 03, 2013, 12:31 am
I thought the catch was that the period of time you have to wait is like 100 years... Is that true? or is it a case to case basis?
Title: Re: Lost PIN
Post by: scout on May 03, 2013, 12:41 am
I thought the catch was that the period of time you have to wait is like 100 years... Is that true? or is it a case to case basis?

No one has to wait 100 years - that, I believe, is/was a glitch.  When that happens, then the person would need to get in touch with SR Support, of course.