part of the problem is that DPR and staff are still dealing with issues from the recent downtime. Another part of the problem is that SamGiancana has been banned before, and the decision then reversed ... so in order for admins to do anything about him this time, they have to be 100% sure without a shadow of a doubt that he is scamming people. They need to gather evidence and investigate it, and make absolutely certain that they are making the right decision to ban him. I have every faith that if he is indeed scamming people, the admins will ban his account and refund anyone who has remained in escrow.