No, I think you should keep this thread here. There's no reason to delete it -- you updated it and resolved your issue, but the fact remains you shouldn't have had this experience in the first place! So, please, keep it here. If you want, I can edit the title to reflect that the issue was resolved -- but I still think the honesty herein is important. If someone is researching bitcoin vendors and stumbles upon this thread, at least it provides them with an honest review and allows them to make a better judgment as to whether or not they want to use this vendor.