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Silk Road discussion / Re: BTC deposits into SR. JUST DON'T DO IT!
« on: February 26, 2013, 06:02 pm »
Contact support, let them know, and then give them time to fix it.
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hi i brought some coins this morning sent them to my SR wallet and they are still not showing up, i have sent 2 messages to SR Support but have had no replies yet. Does anybody have any idea why this has happened and how it can be sorted, i have looked on blockchain and it is showing up but tbh it doesn,t make much sense to me!
I have purchased Btc the same way lots of times and nothing like this has ever happened!
Please help!
Will be coming up on 96 hours in fifteen minutes with nothing to show for it except an auto-reply from support telling me to read the FAQ.......
This is my first transaction on SR and I know many of you have been saying that normally SR is 100% square and issues like this are an anomaly. Regardless, to go through this as your first experience using the service is very frustrating. It would be one thing if there were some basic customer service actions taken to notify users but there has been nothing.
I was referred to this service through multiple friends who told me how "awesome" it was. Time to prove it SR, step up.