Silk Road forums

Quote from: Exotica on March 26, 2013, 05:29 pm

Quote from: scout on March 26, 2013, 04:52 pm

Relax, everyone - withdrawals are just sometimes delayed and if after 12 hours you still haven't received the coins, then send SR Support a message on the main site.

Is that supposed to be a joke?

No fucking bitcoin transaction should take over a few hours. And you want us to wait 12 hours?

Nevermind i had a frustrated review of support below, But that wont do any good.

This is a problem that needs to be addressed by the top dogs behind the curtains. I pay to be a vendor, you get paid commision for me being a vendor but i dont get paid the money SR gets commision on?. Talk about digging a deeper hole.

I do not get paid commission for you being a vendor.  I am a moderator on these forums only, and have no special permissions over on the main site.  All I can do is report to the admin when these issues seem to be widespread, and continue to encourage people to try to be patient and reassured in the knowledge that they WILL get around to addressing these issues.  I apologize for not being able to do more, but I'm doing what I can, as is Support over on the site.

I agree that these delays should not be happening, but the coins do always come through eventually, and the staff does what they can to prevent these problems.  I'll report it again, but please don't direct your frustration at me.

No problem!  I'm sorry that I can't do more to help, and I know it may take awhile for SR Support to respond, but they WILL address and fix the problem for you.  When that happens, be sure to let us know!

Again, sometimes there are delays, but if you haven't received them within 12 hours, send SR Support a message on the main site.

SR Support WILL get back to you.

If you don't like escrow hedging, then you can probably find a vendor selling a similar item who doesn't use escrow hedging.

Relax, everyone - withdrawals are just sometimes delayed and if after 12 hours you still haven't received the coins, then send SR Support a message on the main site.

hey anyone else transfer coins prior to the site maintenance and have yet to get them?

I did a transfer an hour prior to the site being shut down for maintenance out of SR its been about 12 hours no coins yet into my wallet.

A tad anxious, but I am sure it will be fine. Wondering if anyone else is having same issue?

Thanks,

Gotmilk

Your coins are not lost, and you needn't worry.  When the site goes back up, if they still haven't arrived, send a message to SR Support - they'll look into it and get it fixed for you.