There is currently an issues with bitcoin processing and SR DPR has been posting updates here:
http://dkn255hz262ypmii.onion/index.php?topic=142356.0
I know this isn't really related but can anyone think of a reason that after I attempted a withdrawal from SR today to one of my other accounts and after I did so a transaction showed up in the block chain from that account dated the 22nd of March sending the same amount I withdrew to two accounts I have never heard of. Does anyone have any ideas of what it could be?
I'm not sure I'm understanding your post, but this thread has to do with Bitinstant, and your issue is with SR. The transaction going to two accounts you have never heard of is typical of how the built-in bitcoin tumbler works, and how it shows on blockchain.
ive been trying to contact bitintstant but i cant seem to log on to my tormail email, ive read on forums that people are having trouble with tormail for the past couple days. do you think its wise for me to contact bitinstant with a regular email address? not tormail.
You should be fine contacting them from a regular email address, or even by calling them, if necessary. They'll need to know the specifics of the transaction in order to assist you though.