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Customer support / Re: Think im being scammed by EJDirect
« on: April 11, 2013, 05:19 pm »
Damn, I hate these situations. I've been scammed here before too, so I know how it feels. I'm trying to help warn Vendor Support as early as possible when possible scams pop up -- and I know that inigo is always on the ball to investigate and take care of it as soon as he has enough proof.
Everyone who spoke up about this vendor and their suspicions is AWESOME. It's things like that that help us catch these things relatively early on, though I'm so sorry for those who were scammed. Unfortunately, before Vendor Support or the staff can ban a vendor, they need actual proof that they are scamming .... otherwise, competitors could submit fake reports just to damage each other's business. So the staff does have to do some investigating and does need actual proof of a scam, rather than speculation ... which is why it's almost impossible to stop a scam before it starts.
Don't let this ruin your time here though - there are still so many good, reputable vendors here who go out of their way to make sure each and every customer is happy and taken care of.
Everyone who spoke up about this vendor and their suspicions is AWESOME. It's things like that that help us catch these things relatively early on, though I'm so sorry for those who were scammed. Unfortunately, before Vendor Support or the staff can ban a vendor, they need actual proof that they are scamming .... otherwise, competitors could submit fake reports just to damage each other's business. So the staff does have to do some investigating and does need actual proof of a scam, rather than speculation ... which is why it's almost impossible to stop a scam before it starts.
Don't let this ruin your time here though - there are still so many good, reputable vendors here who go out of their way to make sure each and every customer is happy and taken care of.