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Messages - scout

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1111
Customer support / Re: account hacked, please help me out !!
« on: May 03, 2013, 09:48 pm »
Pass word resets have a 72 hour cooling off period too to, just alerting you to the fact you will have a few days of no access even when the reset gets done.


Thanks for mentioning that - I was unaware.

1112
Customer support / Re: account hacked, please help me out !!
« on: May 03, 2013, 06:56 am »
Okay.  You'll need to create a new account and send a message to SR Support from that new account.  They'll ask you for some information to determine that the account in question does belong to you, and then they'll reset your password.

Contact them at the link on the bottom of this page:  silkroadvb5piz3r.onion/help

1113
Customer support / Re: account hacked, please help me out !!
« on: May 03, 2013, 06:53 am »
Are you talking about your account on SR or your account here on the forums?

1114
We ban them and delete their posts as quickly as we can.

1115
Rumor mill / Re: Vendor *illegal entrepreneur*
« on: May 03, 2013, 06:29 am »
what the hell is this thread?!

1116
Silk Road discussion / Re: BOOM! SR down for maintenance
« on: May 03, 2013, 06:18 am »
The site is still under attack, so it's up and down randomly for now.

1117
Security / MOVED: Bitcointalk.org cant post.
« on: May 03, 2013, 06:18 am »
This topic has been moved to Off topic (http://dkn255hz262ypmii.onion/index.php?board=1.0).

http://dkn255hz262ypmii.onion/index.php?topic=150532.0

1118
Yep, the attacks have the site up and down unreliably at the moment. 

1119
Bug reports / Re: reviews not showing up on vendors page
« on: May 03, 2013, 06:09 am »
Locking this thread as resolved (and also not really a "bug").

1120
Customer support / Re: new user
« on: May 03, 2013, 06:08 am »
Usually when this happens, it's because the person is visiting the wrong website.  Definitely check and make sure you're using the address provided by Libertas!

1121
Silk Road discussion / Re: under attack again
« on: May 03, 2013, 05:59 am »
Thanks for the update! 

1122
Yeah, and I'm sorry you were a victim of his scam.  :(  In the future, it's best to remain in escrow - no matter how upstanding the vendor seems.

1123
Newbie discussion / Re: Bond price
« on: May 03, 2013, 01:07 am »
Sorry, there is no way "to work around" the vendor bond.  It is required. 

One thing you may want to think about is if you can't afford the vendor bond (which is later refunded) then how will you be able to afford to keep your product in stock, and how will you be able to afford the necessary supplies for processing and shipping orders discreetly/safely?

1124
Yes, he was banned for scamming.  Since you say you finalized early, then I'm afraid there's nothing that can be done.  If you had remained in escrow, you would receive a refund.  Unfortunately, when you choose to finalize early, you are choosing to leave the protection of the escrow system and SR Support can't do anything to help you at that point.

1125
Newbie discussion / Re: Lost PIN
« on: May 03, 2013, 12:41 am »
I thought the catch was that the period of time you have to wait is like 100 years... Is that true? or is it a case to case basis?

No one has to wait 100 years - that, I believe, is/was a glitch.  When that happens, then the person would need to get in touch with SR Support, of course.

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