Silk Road forums

Quote from: scout on May 06, 2013, 10:33 pm

Quote from: TurpenT on May 06, 2013, 06:44 pm

The site seems to have more bugs than ever before, BUT IT'S FUNCTIONAL! So who's complaining?

But really, does anyone know why the site has been buggy? I mean I've never been logged out so many times. On top of that the captcha is merely 3 numbers, instead of the 4 letter 2-3 number captcha we're used to. Am I just being paranoid, or is that weird?

For those who have been here for several months, that 3-character captcha is not as worrying because we've seen it happen before without consequence.  It's just a weird little glitch, but it's not dangerous.  If you refresh the login page, you'll get a captcha of normal length.  As long as the url is correct (silkroadvb5piz3r.onion) and you are not being asked for your PIN, then you're fine.

Also - before anyone brings it up here (as it's already all over the forums) - YES, there are delays in bitcoin deposits! 

DPR is aware of these issues.

Scout you just answered all my questions:) +1 for that

i was a little worried about that captia too but i just doublchecked the url and it was correct. as for the coins how long are the deposit delays?

I'm glad I could help answer your questions!  Sadly, I won't be able to help answer this one about the delay timing though.  Several people are reporting not receiving their deposits even after 10-12 hours of waiting, so the delay is pretty severe, I'd say.  Still, we passed the info along to the staff several hours ago, so I'm sure they are aware of it and working on it.

If anyone would like to join in on bashing me about it, feel free to contribute angrily to the following thread:
http://dkn255hz262ypmii.onion/index.php?topic=156494.0

To be honest, I'm not sure if it's an auto-withdraw problem or just a regular withdrawal problem, but we let DPR know about the issue several hours ago, so I'm sure he'll get it taken care of.

You're definitely not the only one experiencing this error.

Yep, we let DPR know several hours ago - rest assured that he and the staff will look into it and get it fixed.  In the meantime, as mentioned, this is a widespread issue right now so you're not alone in not being able to withdraw.

Quote from: Libertas on May 06, 2013, 11:05 pm

DPR has been notified of this.

Regarding the topic at hand, he/she has already been made aware of the deposit delay issues.

Libertas

Thank you. Honestly, had this been the first post, I'd not have had a thing to say.

I've said this several times in several threads!

Server loads? The block chain is the block chain. The records are there in 1s and 0s. It's either being parsed or it's not. Clearly the network is working, or we wouldn't be able to load the site. If the network is working, the server should have a current copy of the block chain. If the pages are loading, the server should have enough computing capacity to parse the block chain.

Clearly I don't know exactly how SR gets desynched from the block chain. But until somebody provides a technical explanation of how these deposit delays can be caused by things out of the control of SR, and resolved on their own, I'm calling bullshit. I'm pretty sure every time (at least, that I'm personally aware of) that there has be a delay, the delay is "until DPR logs in and resyncs the block chain" or whatever he does.

It ABSOLUTELY is affected by site downtime and server loads because it's not just a transfer from one wallet to another - it involves a third step because SR has a built-in coin tumbler to increase the anonymity of the btc going in and out of the site.  SR also uses cold and hot storage, so when DPR has to move some coins from cold storage, it takes time.  I didn't say the delays were out of SR's control - I NEVER said that.  What I said is that the delays on SR are incredibly common, that no coins are lost, and that DPR is aware of the delays.  Of course it is an SR issue, I have never stated otherwise.

Your flippant answer that "we're not losing money, the amount of bitcoins stays the same" is ridiculous. You realize, of course, that nearly every price on the SR is pegged to a floating average for the USD? Sure, you don't control that exchange rate, but failures such as these CAN cause a significant loss of value, often times preventing a customer from purchasing what they intended to purchase in the first place. Your response to that is, "We don't see you complaining when the price goes up!" Well, I can't speak for everybody else, but my standard operating procedure it to completely minimize the time between USD is converted into BTC, and when those BTC are put into escrow at the SR. I'm not interested in gambling with the exchange rate, but this failure in service is forcing me to.

My flippant answer?  Are you serious?  I've posted a LOT on the matter at hand - none of which has been dismissive.  I have stated over and over again things that should reassure people about the status of their deposits until the delays are fixed.  I didn't give a flippant answer to this situation - I have gone out of my way to respond in every thread I've seen about the issue.

Worse, the item I'm trying to buy may be sold out by the time I have the funds. It's really not appropriate to turn a blind eye to these concerns and blow them off like we're being impatient assholes. Worse yet, to argue with us and tell us that we should accept this with a shrug? This is a serious, high revenue business. The hobbyists posing as professionals with a "moderator" title (how many moderators have come and gone by now, btw?) should step back and wait until they have actual information instead of something copied and pasted from the list of approved responses.

I'm sorry if the delay causes you to miss ordering an item.  For months now we've been advising people to initiate their deposits early in case these delays happen.  We tell people to deposit early, and to deposit extra.  That way, these problems can sometimes be at least somewhat avoided. 

Your statement accusing me of "turning a blind eye to these concerns" is ridiculous and blatantly untrue.  I've spent all afternoon trying to reassure people about what is going on.  Beyond posting though, there's nothing more I can do.  We've done all that we can to pass the information along to the admin and DPR - the only thing we CAN do is let people know that there are currently delays, that their coins are not lost, and that DPR is aware of the current delays.

I haven't blown anyone off - there's simply nothing more I can do from my end other than to inform DPR of what's going on and then try to calm the fears of those who don't know why their deposits haven't shown up and are scared that their coins are lost.

None of what I've said is copied and pasted - so your continued condescension is unnecessary.  I DO have actual info - which is that DPR is aware of the delays, and that this has happened MULTIPLE times in the recent past.  I am not a "hobbyist" - I have been a moderator here for months, and have been around for over a year.  Maybe that's not qualification enough in your opinion, but it is exactly the reason I am able to say "this has happened before, delays are not abnormal, and everyone will receive their coins."  Because I've seen it happen over and over again.

Please see this thread:  http://dkn255hz262ypmii.onion/index.php?topic=156494.0

Basically - there are widespread delays right now.

Locking this, if the OP has an issue with this feel free to PM me to discuss.

OP PM'ed me and wants you all to take a look into his account / bitcoin withdrawals.

Please see this thread:
http://dkn255hz262ypmii.onion/index.php?topic=156494.0