At this point its starting to get ridiculous. It's been well over 72 hours since I made my initial deposit. My SR account balance still remains 0.00.
My support ticket is almost 72 hours hours old as well and I have yet to here from SR support. I completely understand being busy but this needs to get resolved soon or at the very least a response from support that they are looking into it.
I'm with you on that. I've tried to be patient, and have been, but this is insane.
I am starting to think that my money has just been stolen. I've thought about making another small deposit with a new pin and all that, but I'm really hesitant to do that since my support ticket hasn't even been read and we're quickly nearing the 48 hour mark since I submitted it. It sucks, but I'm starting to realize that this is one of those experiences that cost me $50.00 but I've learned from it and it could have been more. Still, I wish I had made that initial test deposit more like .01 BTC. Thank God I didn't deposit the whole wad as I had originally thought about doing.
l'd really appreciate it if a mod would take a look and at least offer an opinion on what they think might have happened. I 'd pm the address I sent it to in a heartbeat if I thought I could get this resolved soon.
BTW OP, when you look at your account history, does it show the deposit going to your address, and then show it going somewhere else with no address? They tell me that this is the tumbler in action.
First, Support tickets are currently backlogged 48 hours. You're not going to lose the money, so please relax.
If you want to PM me your SR btc address, I'll check it out on blockchain, but beyond that, there isn't anything we can do from our end here in the forums.