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Customer support / Re: A quik question about Resolution
« on: May 21, 2013, 03:15 am »Ok I know when a Buyer places an order into resolution it gives 5 days till Silk Road staff get involved, but Ive only entered resolution 1 or 2 days before order was to auto finalize
If you Place an order into Resolution when there is 7 days left. will it jump to 5 days left until Silk Road staff get involved or will it add 5 to the existing expiry date so 12 days in this case untill they intervene?
Thanks in advance
When you place it in Resolution, I believe it automatically adds 5 days to the finalization date so it will finalize 17 days after the order was placed.