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Customer support / Re: resolution order creeping towards autofinalize, and vendor has disappeared.
« on: June 05, 2013, 04:08 am »
No, if the vendor had been banned, you'd just get dropped directly into a page with an empty text box to send them a message. No profile or listings or feedback or info would show other than that.
So, looking at it, they definitely haven't been banned, but I *do* see that they haven't been on at all in the last 12 days. Not sure what that's about, but I replied to your PM by recommending that you go ahead and request a refund in the resolution center before it autofinalizes on you.
So, looking at it, they definitely haven't been banned, but I *do* see that they haven't been on at all in the last 12 days. Not sure what that's about, but I replied to your PM by recommending that you go ahead and request a refund in the resolution center before it autofinalizes on you.