Silk Road forums
Support => Customer support => Topic started by: Conorni91 on September 28, 2013, 04:32 pm
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So I'm fairly new to this, but i placed an order on Thursday which was not processed and the vendor cancelled the order I presume some time this morning. I had a total of 0.995 BC in my wallet and when the order was cancelled the full amount was not refunded and I'm 0.0671 short. Now I'm not sure if this is standard practice and it might be chump change to some people, but now I have to go through the hassle of getting more BC because I fall just short of other prices. So is this standard practice that if an order is cancelled a % is taken from it?
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Your vendor probably hedges his orders. If that is the case and they cancel, you lose the hedging fee, which is 4% of the order cost, I think. :)
You can read about hedged orders in the buyer's guide. It'll explain it better than I can ;)
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Thanks man, guess I better buy some more bitcoins then eh ::)
EDIT: What's to stop a vendor who gets a large order to simply hedge it, cancel then take the 4%?
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Thanks man, guess I better buy some more bitcoins then eh ::)
EDIT: What's to stop a vendor who gets a large order to simply hedge it, cancel then take the 4%?
The vendor doesn't get the 4%. SR does.
Vendors can't hedge an order after it is made, and if they are already hedging they can't unhedge an order after it is made.
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I see, he's a new vendor so I wonder why he cancelled..
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I see, he's a new vendor so I wonder why he cancelled..
Why don't you go back and check in with the vendor to find out?