Silk Road forums
Support => Customer support => Topic started by: rubbersoul on September 25, 2013, 05:03 pm
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Ok so I try to place an order and it tells me 'incorrect pin' i check and retry same message.
I go to account settings and change password and pin, which it lets me do I go back in try to order again and once more I get incorrect pin.
repeat this procedu8re some more and still the same.
The pin must be right or it wouldn't let me change the account details and create a new pin every time.
So my question is what the hell is wrong.
I have read the FAQ's and have found no answer there.
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I think you are going to have to bite the bullet and reset it, there is a 72 hour wait i'm afraid but its the only way to reset it. Enter your pin incorrectly 5 times and it will reset, you will get an message when the 72 hours is up with a new temp pin. And before you ask no there isn't any way to speed up the process, it all automated.
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I have to recommend SSBD's advice. A similar thing happened to me recently and I reset and waited the few days because their wasn't really any choice. Still don't know what happened but its not worth worrying about.Gremlins in the system or some shit.Take the reset and use the 3 days to do your final research on vendors and stuff. There is light at the end of the tunnel....lol!