Silk Road forums

Support => Customer support => Topic started by: conmuchocuidado on September 24, 2013, 09:04 pm

Title: Cannot login
Post by: conmuchocuidado on September 24, 2013, 09:04 pm

First post. Unfortunately it is not a joyful one  :-\

I have lost access to my SR account. When I try to login I get the message "Login failed, please try again". I am 100% that my pw and username is correct, now I fear the worst.

Is there anyone here who have experienced a similar situation? And how do I get in contact with SR support?

Thanks guys!

Title: Re: Cannot login
Post by: virtuoustrades on September 24, 2013, 11:20 pm

Getting this same thing. Kinda freaking out as I had a lot of money in my account. I'm sure I never logged in from a fake phishing link. Hopefully its just a glitch:/ Is it possible recover a account if you provide proof of account activity plus pin #?

Title: Re: Cannot login
Post by: samesamebutdifferent on September 25, 2013, 10:10 am

There is a link to instructions for pass phrase reset in the SR wiki in the FAQ sticky thread at the top of this board.