Silk Road forums
Support => Customer support => Topic started by: significat on September 24, 2013, 08:45 am
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Hey guys,
I placed an order with WorldOfTheD on 9/18, marked shipped on 9/19.
Today I received a msg saying that he had cancelled the order.. A while after I'd hoped to receive it (I paid for 2 day shipping).
I just sent him a PM, but since I can't post to his thread or to any other vendor review thread in Rumor Mill, and I don't want to leave this as feedback for him unless I have to, can someone please mirror this post to his thread in Rumor Mill? I notice there's one other buyer whose order was cancelled who already left feedback for WOTD, but I figured I'd give him a chance here.
Also, stupid on my part but I sent him an extra 5 bucks or so to upgrade shipping speed - which was, of course, not refunded with the rest of the order. I included that in my msg to him but figured I would document that here as well.
Thanks.
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What does the discussion section have to say on their vendor page?
Seems unusual that an order would be cancelled after being confirmed without any explanation so look to see if you are alone or if others have had something similar happen.
At the end of the day you got a refund, granted an explanation would be nice but sometimes these things happen and you are left wondering.
You can bank the feedback in your order section so there is no rush to leave it, go and see what you can find out first and the report back here.
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>What does the discussion section have to say on their vendor page?
Below is what I said in my OP:
>>I notice there's one other buyer whose order was cancelled who already left feedback for WOTD
Sorry if I was unclear - I meant that there was literally only one review that said they had this same problem.. I just msged that dude too to see if he knew anything else by now.
There's no way this order could've auto-cancelled somehow, yeh?
I'm really not complaining here, as I said most of my BTC was refunded anyways. I'm just here to warn others not to use this vendor until this clears up.
Thanks for the help guys.
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Update!
He messaged me today, about 19 hours after I messaged him about the cancel.
He said it was an issue with his USPS account and he'd had several orders sent back to him.
This, of course, caused some rather annoying delays BUT he gets points for being communicative and also for offering to refund the difference I sent him for extra shipping, though I elected to re-order it anyways and simply asked him to hurry the eff up this time.
I will post another update in a few days time when these bags (hopefully) arrive.
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Glad to hear it mate.