Silk Road forums

Support => Customer support => Topic started by: allingoodtime on September 18, 2013, 01:06 am

Title: Resolution center now says under review? advice please
Post by: allingoodtime on September 18, 2013, 01:06 am
Hi there a certain vendor did not send my goods and had vanished off the face of the earth along with his listings i have explained my case in the resolution center but obviously the vendor cannot see them cause he has gone ,anyway the time ran out about 3 hours ago and now says ( Under review ) i thought it would be very straight forward if there was no vendor to resolve with and has anyone any idea how long it will be under review for before a final decision is made.

thank you in advance for your help
Title: Re: Resolution center now says under review? advice please
Post by: samesamebutdifferent on September 18, 2013, 01:22 am
As soon as an admin gets to your case you will hear something, if it only went under review 3 hours ago you will just have to sit tight a little while longer, they are fast but not that fast.

If you need more info on how resolution matters are decided please refer to the SR wiki, links are in the sticky at the top of this board.