Silk Road forums

Support => Customer support => Topic started by: jewbjewb on September 09, 2013, 01:20 am

Title: Already opened ticket - but have some questions!
Post by: jewbjewb on September 09, 2013, 01:20 am
Hi guys...

so the other day I was browsing SR and decided to check out what everyone was discussing under the weed section... I came across a link to this atlantis site that stated to be some up and coming SR...

I GOT PHISHED

Reading the stickies in support now, I read that the antlatis website or whatever is a god damn phish....

Yesterday, luckily, I somehow was unable to place an order cause I somehow forgot my pin?

Anyways, I locked myself out, and it said it was to be reset in 72hrs... that was 3am today EST.

Since then, I have not been able to login to my account.  I am very concerned now, but am very hopefully since I locked myself out of my coins.  I've opened an support ticket hoping to have this resolved...

So my questions is, if I got my account phished, and managed to lock my pin coincidentally, is there anyway they can steal my bitcoins before I get my account back?

I went to check blockchain, I was able to trace me sending my bitcoins to the address on my SR account, but today there was a transaction for my bitcoin amount in my account to another address...

Now I am hoping that silkroad was maybe moving the coins around on their behalf, cause otherwise the guy that phished me should technically not be able to? right?????

if someone can please enlighten me that would be fantastic... also, any idea how long sr support typically takes for such problems?
Title: Re: Already opened ticket - but have some questions!
Post by: ppanth on September 09, 2013, 01:37 am
Did you enter your pin when you got phished?

Other times I have read about this they change your pin and steal the money, but I am somewhat confused as to what you may have done..
Title: Re: Already opened ticket - but have some questions!
Post by: samesamebutdifferent on September 09, 2013, 01:55 am
Under normal circumstances if you opened an account via the Atlantis phishing link using the same credentials as your SR account there is a very high probability that your coins will be withdrawn from your account very soon afterwards. Reading your post though if you managed to lock the pin before that could happen then your coins 'should' be safe.

Bottom line is you won't know until SR support get you back into your account.

Title: Re: Already opened ticket - but have some questions!
Post by: jewbjewb on September 09, 2013, 02:03 am
Did you enter your pin when you got phished?

Other times I have read about this they change your pin and steal the money, but I am somewhat confused as to what you may have done..

I might of... the phishing part I believe took place sometime Thursday or Saturday.  I had access to my account all weekend.  I attempted to place my order as soon as I received my coins, but was unable to...

Now I have a notepad that lists a few possible pins I might of had.

There exists two potential issues.

OMG REVELATION

I just realized this as I was writting.... so I got phished thursday or friday, then I realized either friday or saturday that my residual of 0.05 bitcoins from my last order disappeared sometime thursday, friday or saturday.... I didn't think much of it as it was such an significant amount and I thought maybe silk road had something to do with it, I should have looked into it!!!!! 

They never changed my password since they got what they wanted and thought maybe i'd catch on to what was happened, unfortunately, I never did...

Since then, I placed 4 bitcoins onto my account, the moment I got my bitcoins in my SR account, I attempted to place my order, but was unable to due to the pin being changed likely by the hackers.

So what I am thinking happened is, they took my bitcoins (0.05), changed my pin.  I then deposited more coins, attempted to place an order, and locked myself out (thank god)

Since then, they've probably seen I have gotten more bitcoins into my account, but have seen that I locked myself out, so they went ahead and changed my password to attempt and take it from me.


I am just realizing this is a god damn race against the phisher at this point.  If SR helps me out either monday or tuesday, there is a chance to beat the phisher... if not, it's all theirs....

The unlock will be occuring overnight between tuesday and wednesday, I hope we can get it resolved by then...
Title: Re: Already opened ticket - but have some questions!
Post by: bobism on September 09, 2013, 04:15 pm
I had the same thing happen to me on my original account (Snagged 1.4BTC). They changed the password probably due to transactions in process, maybe trying to get them cancelled so they can get more BTC in their pockets. I have put in a ticket to lock the original account, opened a new account, and hoping that the vendors send out everything. My biggest worry though now is that I cant FE anyone when things arrive.
Title: Re: Already opened ticket - but have some questions!
Post by: bobism on September 09, 2013, 04:18 pm
Weird how I can still post as bobism (original account name) but have a new account for SR. Fingers crossed the gods can get me back into original account.
Title: Re: Already opened ticket - but have some questions!
Post by: jewbjewb on September 09, 2013, 06:40 pm
UPDATE: got my account back guys! SR support was absolutely fantastic and replied within 12 hours, on a weekend!!!!!

Luckily, like I said, I locked myself out from my pin.  As a result, my 4 bitcoins are still in my account!!!!

THANKS SR!!!!!!!!!!!!!!!
Title: Re: Already opened ticket - but have some questions!
Post by: samesamebutdifferent on September 09, 2013, 08:56 pm
That is awesome news mate, you are very fortunate you beat the hackers, not many people do!

Thread locked as resolved :)