Silk Road forums

Support => Customer support => Topic started by: blster666 on September 08, 2013, 02:35 am

Title: under review
Post by: blster666 on September 08, 2013, 02:35 am
Hello,

What is the avg. ETA when a case goes under review before you get your coins back?

The vendor has not replied to any of my recent PM's (9 days) and not a single word in the resolution page and my case just went to "under review" status.
Title: Re: under review
Post by: samesamebutdifferent on September 08, 2013, 05:08 am
Hello,

What is the avg. ETA when a case goes under review before you get your coins back?

The vendor has not replied to any of my recent PM's (9 days) and not a single word in the resolution page and my case just went to "under review" status.

Your case goes under review when the resolution period expires, that's when an admin will review it and that normally happens pretty quickly i.e. within 24 hours.