Silk Road forums
Support => Customer support => Topic started by: franzy on September 01, 2013, 03:29 am
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An order placed as usual. Wait for it to arrive as usual. Today I signed up for another order, and see the last one to the motor trade!
Is not a car finalize on your purchase Statistics bad thing? If so, it seems that people are punished for sending funds and wait for the order to arrive before releasing them, or wait for the estimated delivery time to pass Solution. I thought that's how it's supposed to work? Loose, is not even an option.
If the delivery time is more than the car finalize time, but is still pretty (Int'l order), why anyone punished? Arbitrary destruction of the buyer's statistics for that just gives incentive to scam or arbitrary wreck of the seller's ratings in return.
What gives?
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It is your responsibility as a buyer to make yourself aware of how SR works, this is a free market platform that requires those who use it to ensure they know how to use it correctly and safely. If you had read the buyers guide or SR wiki you would have known all orders auto-finalize after 17 days, I therefore strongly recommend you invest some time researching those resources.
http://dkn255hz262ypmii.onion/index.php?topic=208866.0
Our commitment is to total satisfaction for every purchase you make here. If your package never arrives or is not in the condition you expected, you may have a chance at a full or partial refund of the purchase price. Just click "resolve" next to your order. Our resolution center gives you total flexibility in working out a mutually agreeable outcome with your vendor, whether you want to request a full or partial refund, release payment to your vendor, or extend the time you wait for arrival.
http://dkn255hz262ypmii.onion/wiki/index.php?title=Buyer%27s_Guide
My order hasn't arrived or it's not what I expected.
If your order hasn't come after waiting 10 days, you should click "resolve" next to it on your orders page. This will put the order into resolution. Read all of the instructions in the Resolution Center, and try to come to an agreeable resolution with your vendor.
http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#My_order_hasn.27t_arrived_or_it.27s_not_what_I_expected.
Why did my order finalize on its own?
If you do not finalize your order or bring it into the resolution center, it will automatically finalize and payment will be released to your vendor. If you just need more time, click "resolve" and extend the due date.
http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#Why_did_my_order_finalize_on_its_own.3F
Any more questions? :)
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Nice one plainsman1963, if I could +1 you I would.
I am going to save your message as a template, I think it might save me a lot of time typing ;)