Silk Road forums

Support => Customer support => Topic started by: Dahlia on August 25, 2013, 09:18 am

Title: btc gone missing
Post by: Dahlia on August 25, 2013, 09:18 am

I did a withdrawal of 5 btc August 12, 2013, 10:19 pm UTC. Now I realize the money did not arrive and I cant see the btc adress in the account history. Is there some problems with the transaction?

Kind regards.

Title: Re: btc gone missing
Post by: samesamebutdifferent on August 25, 2013, 12:05 pm

I take it you still have the btc address you claim to have sent the coins too? assuming you do what does the blockchain show?

Title: Re: btc gone missing
Post by: Dahlia on August 25, 2013, 01:05 pm

Hi and thanks for the quick reply.

Thats the trouble I cannot find the adress I sent it to and on the notes on the account history it just an empty space, normally this is where you will see the btc adress.

Is there a way for you guys to see what adress I sent it to?

Kind regards

Title: Re: btc gone missing
Post by: samesamebutdifferent on August 25, 2013, 01:23 pm

Not sure, you will have to ask an admin via the market site.

Title: Re: btc gone missing
Post by: Dahlia on August 25, 2013, 02:18 pm

How do I find these admins?

Title: Re: btc gone missing
Post by: samesamebutdifferent on August 25, 2013, 02:22 pm

By messaging SR support on the market site, there are links in the sticky at the top of this board if you get stuck.

Title: Re: btc gone missing
Post by: Dahlia on August 25, 2013, 03:01 pm

Thank you!