Silk Road forums

Support => Customer support => Topic started by: jamiet19 on August 18, 2013, 08:30 pm

Title: Login Failed, Please Try Again
Post by: jamiet19 on August 18, 2013, 08:30 pm

Every time I log in with my main account I get the error Login failed, please try again. I searched the forums and saw that I should make a new account and log in with that and message the support team.

I did this, logged out the new account, and tried logging in with that account and with this new account the problem of "Login failed, please try again" appeared.

Any ideas of what to do?
My TorBrowser I have restarted, reinstalled, similar with my Mac

Title: Re: Login Failed, Please Try Again
Post by: samesamebutdifferent on August 19, 2013, 01:32 am

Delete the entire TBB from your computer, download the latest version and try again.

Title: Re: Login Failed, Please Try Again
Post by: MushGoo on August 19, 2013, 09:57 am

I'm having the same problem! In my case though, one account works and another doesn't. I've tried from two computers! Arg!

Title: Re: Login Failed, Please Try Again
Post by: panadol on August 19, 2013, 07:59 pm

I'm having the same problem! In my case though, one account works and another doesn't.  :'(

Title: Re: Login Failed, Please Try Again
Post by: samesamebutdifferent on August 19, 2013, 11:44 pm

Have any of you guys tried what I suggested? i.e. delete the TBB in its entirety from your computer and then download the latest version?