Silk Road forums

Support => Customer support => Topic started by: OnlyBiting on August 10, 2013, 09:18 am

Title: Change usename due to breach
Post by: OnlyBiting on August 10, 2013, 09:18 am
Due to the security breach I would like to change username on an account (not the same name as this one). This is definitely needed for this case.

This may cost feedback but it seems it just has to be done.

I need the new username to be communicated securely. Can I get the address for TorPM now that tormail is down?
Title: Re: Change usename due to breach
Post by: samesamebutdifferent on August 10, 2013, 11:43 am
SR does not change user names or transfer stats I am afraid, if you would like the account deleted please contact SR support via the market site and ask them to kill the account.
Title: Re: Change usename due to breach
Post by: OnlyBiting on August 10, 2013, 09:59 pm
Quote from: samesamebutdifferent on August 10, 2013, 11:43 am
SR does not change user names or transfer stats I am afraid, if you would like the account deleted please contact SR support via the market site and ask them to kill the account.

Will I have to pay for a new account thereafter if I wanted to upgrade to seller though?
Title: Re: Change usename due to breach
Post by: samesamebutdifferent on August 11, 2013, 01:23 am
Quote from: OnlyBiting on August 10, 2013, 09:59 pm
Quote from: samesamebutdifferent on August 10, 2013, 11:43 am
SR does not change user names or transfer stats I am afraid, if you would like the account deleted please contact SR support via the market site and ask them to kill the account.

Will I have to pay for a new account thereafter if I wanted to upgrade to seller though?

Buyer accounts are free obviously, if you want to upgrade to a sellers account you will need to lodge a $500 bond. Please refer to the SR wiki regarding how this works and the eligibility criteria for having the bond refunded.