Silk Road forums

Support => Customer support => Topic started by: gharris11589 on August 06, 2013, 03:03 am

Title: HELP! Scammed but did not FE
Post by: gharris11589 on August 06, 2013, 03:03 am
Hi,

I've recently ordered about 30btc worth of goods from the vendor "HumboltGreenGarden"

A few days into the order i asked for the tracking number which his page says he provides on all orders, i did not receive one, just a reply that said my package would be delivered Thursday. It is now the following Monday and i have not received the goods that i've ordered and when i click on his name to go to the vendor page it just goes to a new message. I DID NOT FE and in the resolution center i wrote "The seller has completely deleted his account and has not responded to my recent messages. Also would not provide tracking info. The package was to be received 3 days ago. Can i please have my money returned." one day ago and no one has helped me. Please someone help me out, my order is finalized in 3 days so i'm running out of time.

Thank you
Title: Re: HELP! Scammed but did not FE
Post by: xteam on August 06, 2013, 05:26 am
 resolution center should refund your money
your lucky you didnt fe
Title: Re: HELP! Scammed but did not FE
Post by: samesamebutdifferent on August 06, 2013, 09:09 am
Please take the order into the resolution center as soon as you are able and propose the resolution you are seeking e.g. refund. Provide the resolution staff with a succinct and factual account of the issue.

Information on how the resolution center works can be found in the SR wiki, links are in the sticky at the top of this board.
Title: Re: HELP! Scammed but did not FE
Post by: oddthomas on August 06, 2013, 07:10 pm
 I think what gharris11589 meant was,  What is normal turn around time with resolution center? I too am in the same boat and I contacted them 2 days ago and haven't heard anything and my order says  " Due in 3 days"  just getting nervous that my money will be gone by time It reaches them or someone can get to it. I am sure they are busy 24/7.
 
So anyone with any experience with having to resolve order , can you shed some light on it and tell us how it went??
Title: Re: HELP! Scammed but did not FE
Post by: realdeals on August 06, 2013, 07:14 pm
What does FE mean ? I dont get it
Title: Re: HELP! Scammed but did not FE
Post by: oddthomas on August 06, 2013, 07:22 pm
FINALIZE EARLY


never ever never never to that
Title: Re: HELP! Scammed but did not FE
Post by: realdeals on August 06, 2013, 07:45 pm
still dont get it , maybe I went full retard :')
(my english is not that good.. soz for that)
Title: Re: HELP! Scammed but did not FE
Post by: samesamebutdifferent on August 06, 2013, 09:37 pm
Quote from: oddthomas on August 06, 2013, 07:10 pm
I think what gharris11589 meant was,  What is normal turn around time with resolution center? I too am in the same boat and I contacted them 2 days ago and haven't heard anything and my order says  " Due in 3 days"  just getting nervous that my money will be gone by time It reaches them or someone can get to it. I am sure they are busy 24/7.
 
So anyone with any experience with having to resolve order , can you shed some light on it and tell us how it went??

There is no normal turnaround time for resolutions, in cases where vendors have been demoted though they are normally taken care of by the SR resolution staff fairly quickly once the resolution time expires. If you get into a proposal/counter proposal situation with a vendor though that can result in the resolution period taking much longer.