Silk Road forums
Support => Customer support => Topic started by: AbuNazir on July 27, 2013, 08:19 am
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I was in resolution with Walmart over the fact I won one of his lotteries and he failed to send me the item I won. We went back and forth for days and finally he made an offer that was ok and I accepted it. I log back in today and it says "walmart has cancelled your order." How can he cancel when he marked it in transit two weeks ago???? I got the 2 buck from the lottery back but of course he kept the other 20 bucks that I spent on transactions that didn't win. As far as I am concerned he owes me an 1/8th or the 50 bucks he promised in exchange. He should NOT be allowed to keep the money from those losing transactions since he does not pay winning ones. I am at least the 3rd person he has done this to. He shouldn't be able to just cancel a resolution like that. That's unfair to me. He also put my name on the vendor blacklist with a bunch of BS lies, and threatened to give out my name and address to everyone in that forum. I don't find any of this even remotely acceptable.
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Is that a full description of what happened? the reason I ask is because I am privy to WalMart's version of events and theirs reads somewhat differently and includes some more information not mentioned in your post.
As with most situations like this there are always going to be different perspectives, I'm not looking to get in the middle of this either, I was just wondering if you had omitted anything in your version?
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I'm sure plenty of detail was left out since I didn't start from the beginning of what happened. I am asking directly how he was able to just cancel the order from resolution when it was not resolved and he had marked it in transit over two weeks ago. I don't think I should have to repeatedly explain how this guy ripped me off. There is a thread link below where two other people he has listed as "winners" of his lottery had the EXACT same thing happen. They won, never received anything, and then the excuses started. He claims he shipped all three, and none of us got anything. Three orders fail to show up? He doesn't use tracking? But he desperately tries to get you to accept a btc refund and then lowballs you with an $18 value? Then he just cancels the order and won't reply? That's a blatant scam. He initially offered a half bitcoin refund and when I accepted he cancelled the order. The two others say he made similar offers, but the he is only valuing an 8th of medical grade at 18 dollars because that is "his cost" which is complete bs. How in the world can you take the vendors side when I am at least the third person he cheated on his lottery?
http://dkn255hz262ypmii.onion/index.php?topic=187280.0
I really don't have the time or energy to type out everything again. It was all in the resolution center and was lost when he was allowed to cancel the order. The lottery was a scam. When I called him on it he made threats about my address. I have the message to prove it. This is not a safe vendor. Nor does he have any actual product. He only buys stuff to fill orders supposedly and expects people to wait 3 weeks for shipping so he can get around the escrow system when he rips you off. He sent me more than one message trying to trick me into FE'ing the order after marked in transit. I can't believe you allow a vendor to operate here that writes in his profile how broke he is and that people are just going to have to suck it up and wait on him and then has the nerve to make FE only listings to finance other orders. This guy is going to end up causing you a lot of grief when it all falls apart.
BTW, he is going to lie to your face and tell you we never accepted his offers to resolve, which is a lie. When you accept his offer, he writes back and changes his demands and then says since you aren't complying with his "terms of service" he won't do anything. It's all just a stall tactic. I know why he cancelled the resolution, he didn't want the evidence of that anywhere. Had I known he could do that I would have saved it all.
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Let me be clear, I am not taking anyone's side, I simply asked if you had omitted anything from your version of events.
To answer your question, a vendor can cancel an order at anytime including when it is in resolution. Under normal circumstances this would be the most preferable outcome for a buyer because they get fully refunded without any damage to their stats. In this situation though clearly that did not result in the outcome you were seeking.
If what you are saying is true it can easily be verified because all messages can be reviewed by administrators. I will pass this up for further investigation and I would ask you to report it via the market site and submit a customer support tickets detailing what you have explained here.