Silk Road forums

Support => Customer support => Topic started by: dolmio on July 19, 2013, 07:32 am

Title: Vendor not putting return address on mail.
Post by: dolmio on July 19, 2013, 07:32 am

Iv had over 20 parcels delivered express post domestically in Australia to me. My last 2 have came from another vendor iv started buying from, everything is fine apart from I thought a return address on the envelope/package was needed? But they did not have no return address....is this a problem at all? The seller has said they don't need a return address.....

Title: Re: Vendor not putting return address on mail.
Post by: samesamebutdifferent on July 19, 2013, 07:48 am

It's not necessarily a problem but its lazy vending. I am assuming you are referring to express tracked envelopes? in which case it probably won't cause an issue but why take the risk? it takes a few seconds to add a return address and it makes everything look all the more legitimate. I would ask the vendor again to please include a return address that checks out and if they refuse then i'd probably buy elsewhere as it says more about their attention to detail and willingness to meet the needs of their customers than anything else.

Title: Re: Vendor not putting return address on mail.
Post by: dolmio on July 19, 2013, 08:20 am

just as i thought thanks mate

Title: Re: Vendor not putting return address on mail.
Post by: dolmio on July 19, 2013, 11:30 am

vendor came through and went the extra mile to make me happy ;)

Title: Re: Vendor not putting return address on mail.
Post by: samesamebutdifferent on July 19, 2013, 12:20 pm

Glad to hear it, thread locked as resolved.