Silk Road forums

Support => Customer support => Topic started by: bknick24 on July 10, 2013, 10:16 pm

Title: Resolution Center Question
Post by: bknick24 on July 10, 2013, 10:16 pm

Hey everyone on SR! Hope everyone is doing well and staying safe..

A couple weeks ago, I fell for the scam that many others did.. the account "LegalizeMJ"

I ordered a QP listing of his for $650 (which already sounds too good to be true..)

Luckily I did not finalize early as many others did, so about 10 days passed and I was given the option to "Resolve"

I did just that and submitted my resolution to SR Admins and now today, my "due date" has came and it says my transaction is "under review"

My question is how long will it take for SR Admins to settle my case and issue the 100% refund I requested?

Title: Re: Resolution Center Question
Post by: samesamebutdifferent on July 11, 2013, 12:35 am

Should be only a day or two at the most. If you are still waiting after then send in another CS ticket to find out what the delay is.

Title: Re: Resolution Center Question
Post by: bknick24 on July 11, 2013, 01:09 am

Thanks for the reply and the information!