Silk Road forums

Support => Customer support => Topic started by: justlookingtoo on July 09, 2013, 01:27 pm

Title: Need Help, Accitdently hit Finialize on Order
Post by: justlookingtoo on July 09, 2013, 01:27 pm
I think I already know the answer to this, but I accidentally hit the finalize button on the wrong order, now the vendor wont even message me back about the order I never received! I have tried numerous times and got nothing back. Can there be anything done on this one? The vendor is: PablosPuro . Wow I dont have good words to say about him!! I have over 80 transactions and NEVER HAD THIS HAPPEN BEFORE!! I had spent over $300USD with him and all I got from his is that it was sent out late, almost 2 weeks ago. He is in PA, and I am in Maine area. It should only be a few days transit times. That was the one and ONLY respond I have received from him!!

Any Ideas?

Thanks!
Title: Re: Need Help, Accitdently hit Finialize on Order
Post by: psychedelicmind on July 09, 2013, 01:33 pm
I hate to be the bearer of bad news, but once an order is finalized, there is nothing that can be done for you. The only way you will get help in this case, is if the vendor has a good conscience and decides to help you out. You can check if he has actually read your messages by going to your sent mail box. If the subject field is written in bold, the message hasn't been read yet. Maybe he hasn't read your messages yet and hopefully he will help you once he realizes what happened :)

I'd suggest you edit your post and remove your location as well as the vendors; just for both your security ;)
Title: Re: Need Help, Accitdently hit Finialize on Order
Post by: justlookingtoo on July 09, 2013, 03:17 pm
I didn't know about the bolded sent items . Thanks for that!!

He hasn't read my latest message, but I have deleted the previous ones so I don't really know on those ones.
Also the locations are not actual locations, our real locations are actually very different, but the same distances for explanational purposes.

Thanks for the help! BTW, it would seem like he is on the ball, but I just don't get it, he would have made much more $$ off of me cause I am ordering a lot of this stuff lately.
Title: Re: Need Help, Accitdently hit Finialize on Order
Post by: samesamebutdifferent on July 10, 2013, 04:04 am
Quote from: psychedelicmind on July 09, 2013, 01:33 pm
I hate to be the bearer of bad news, but once an order is finalized, there is nothing that can be done for you. The only way you will get help in this case, is if the vendor has a good conscience and decides to help you out. You can check if he has actually read your messages by going to your sent mail box. If the subject field is written in bold, the message hasn't been read yet. Maybe he hasn't read your messages yet and hopefully he will help you once he realizes what happened :)

I'd suggest you edit your post and remove your location as well as the vendors; just for both your security ;)

^^^ This
Title: Re: Need Help, Accitdently hit Finialize on Order
Post by: johndoe1356 on July 13, 2013, 01:34 pm
Got a similar problem, finializa a order with Aferhour, the day after I read that his busted :(
Title: Re: Need Help, Accitdently hit Finialize on Order
Post by: nightkid on July 13, 2013, 03:05 pm
I have had recent transaction with PablosPuro.
I have had 2 transactions with him total, both went perfectly second order was superior quality to first.

I sent him a message regarding me placing a decent amount order with him, just waiting for BTC. I got reply in less than 5 hours, thereafter I have sent him couple messages due to delay in arrival; it was never read by him. regardless I received the order few days after, it was great quality.

This was about 20 days ago, the 2 messages I sent still hasn't been read. personally I would not worry too much if he marked in transit(can't say about same situation your in), I've notice his tendency to mark in transit days before actual shipment.
Regardless, he is great vendor with great products

Best of luck to you.