Silk Road forums

Support => Customer support => Topic started by: sorasgaze on July 07, 2013, 06:13 pm

Title: Mods, request to cancel order?
Post by: sorasgaze on July 07, 2013, 06:13 pm
Hey. I recently made an order with Raverlove for 1g of MDMA, however, he hasn't logged in, my orders been in processing for 3 days. His listings went down like 2 days ago which seemed odd. I messaged him to see if he was active but no reply, didn't read my message. I'm leaving on vacation in 5 days and I can't wait and depend on him, I'd rather just use a different vendor.  I tried to cancel, but I can't until 2 more days. Can someone cancel my order? Thank you. Order # is dfafb97e7f.
Title: Re: Mods, request to cancel order?
Post by: punchdrunk on July 07, 2013, 06:17 pm
i think you'll probably have to wait until the cancel option becomes available to you ... i don't think moderators usually cancel orders for people, but i could be wrong.
Title: Re: Mods, request to cancel order?
Post by: sorasgaze on July 07, 2013, 06:29 pm
Quote from: punchdrunk on July 07, 2013, 06:17 pm
i think you'll probably have to wait until the cancel option becomes available to you ... i don't think moderators usually cancel orders for people, but i could be wrong.

Yeah, it's never been a problem but he hasn't logged in in 4 days and all his listings are gone, I don't know what's up with him, hopefully he didn't get busted or some shit... I'm going to be on vacation soon so I really want to get MDMA from a different vendor, if I get it in time, my bus ride could be fun instead of dealing with ignorant people the whole time. Haha. ;)
Title: Re: Mods, request to cancel order?
Post by: samesamebutdifferent on July 07, 2013, 09:43 pm
We cannot help you via the forums, mods have no access to buyer/seller info on the market site, you will need to submit a customer support ticket.

I can tell you though that the only vendors can cancel an order for the first 4 days, after that the buyer can cancel themselves if the order has not been confirmed i.e. marked as 'in transit'.

Title: Re: Mods, request to cancel order?
Post by: sorasgaze on July 07, 2013, 10:05 pm
Quote from: samesamebutdifferent on July 07, 2013, 09:43 pm
We cannot help you via the forums, mods have no access to buyer/seller info on the market site, you will need to submit a customer support ticket.

I can tell you though that the only vendors can cancel an order for the first 4 days, after that the buyer can cancel themselves if the order has not been confirmed i.e. marked as 'in transit'.

My bad. Thank you very much. I'll do that.
Title: Re: Mods, request to cancel order?
Post by: samesamebutdifferent on July 07, 2013, 10:21 pm
No problem, thread locked as resolved.