Silk Road forums

Support => Technical support => Topic started by: blacksmith on June 28, 2013, 04:33 am

Title: My BTC dissapeared
Post by: blacksmith on June 28, 2013, 04:33 am

I sent Btc to my SR account via coinapult, $250. they arent showing up on my SR account. Where did they go? can someone PLEASE help me?

Title: Re: My BTC dissapeared
Post by: upthera on June 28, 2013, 01:21 pm

how long has it been. i use the same service from time to time and have seen than get faster recently but I'm always nervous. longest its taken is probably about 2 hours, shortest was about 15-20 min.  wishing you the best of luck

I always triple check the URL when logging in and change my pin before each deposit to make sure that's at the least OK and then I'll send my coin to SR. Pretty basic I know but I'm small taters.

good luck and let us know how things progress

Title: Re: My BTC dissapeared
Post by: samesamebutdifferent on June 29, 2013, 05:09 am

Quote from: blacksmith on June 28, 2013, 04:33 am

I sent Btc to my SR account via coinapult, $250. they arent showing up on my SR account. Where did they go? can someone PLEASE help me?

Check the blockchain, if its been longer than 10 hours and the transfer has had at least 6 confirmations lodge a customer support ticket via the market site and have an admin look into it for you.