Silk Road forums

Support => Customer support => Topic started by: ☼LightOfPi☼ on June 24, 2013, 01:15 pm

Title: [Vendor] Does auto finalizing effect your vendor stats?
Post by: ☼LightOfPi☼ on June 24, 2013, 01:15 pm

Hello,

I was wondering what happens when a buyer doesn't respond anymore after receiving the order.
I've got one order where the buyer seems to be away, and I'm pretty sure the package has received him by now, but I don't think he will confirm this in time.
He doesn't respond to private messages.

Will it affect my vendor stats: like the percentage of positive feedback?
Or will it have no impact?

I just want to know if I better cancel the order as "never arrived" or just wait for it to auto finalize.... It's just a sample so no real $ is lost.

Title: Re: [Vendor] Does auto finalizing effect your vendor stats?
Post by: Jack N Hoff on June 24, 2013, 01:17 pm

Auto finalize = Automatic 5/5 feedback rating :)

Title: Re: [Vendor] Does auto finalizing effect your vendor stats?
Post by: ☼LightOfPi☼ on June 24, 2013, 02:23 pm

Ok thanks Jack! +1

Title: Re: [Vendor] Does auto finalizing effect your vendor stats?
Post by: d0z3r on July 10, 2013, 06:04 am

Quote from: Jack N Hoff on June 24, 2013, 01:17 pm

Auto finalize = Automatic 5/5 feedback rating :)

can the buyer still comment?

Title: Re: [Vendor] Does auto finalizing effect your vendor stats?
Post by: ChemCat on July 10, 2013, 08:00 am

maybe..if they click "view feedback"  they might be able to there ?

Title: Re: [Vendor] Does auto finalizing effect your vendor stats?
Post by: samesamebutdifferent on July 10, 2013, 08:02 am

I will ask an admin and report back, I've never had an order auto finalize myself so have no idea how the feedback works or if it can be edited.