Silk Road forums

Support => Customer support => Topic started by: squeak on June 23, 2013, 11:19 am

Title: Deposited some bitcoins to my account and they've dissapeared???
Post by: squeak on June 23, 2013, 11:19 am
This is my first attempt at using Silk Rd, and I followed the instructions for depositing bitcoins from my wallet to my account. I pressed 'click here to make my deposit', and copied and pasted the address and sent the payment out of my bitwallet. It says success and the money has gone, but it still says my SR account has no funds. Can anyone help me out please?
Title: Re: Deposited some bitcoins to my account and they've dissapeared???
Post by: Leo800 on June 23, 2013, 12:04 pm
It can take up yo a couple of hours for bitcoins to arrive into your SR account. Be patient. Same thing happened to me first time, They arrived safely in the end.
Title: Re: Deposited some bitcoins to my account and they've dissapeared???
Post by: samesamebutdifferent on June 23, 2013, 09:29 pm
Have you checked the blockchain to see how many confirmations the transfer has had?

As the post above correctly states transfers can take several hours, if nothing has shown up after 10 hours and you have checked the blockchain and it is showing at least 6 confirmations you will need to contact SR support via the market site and ask them to take a look for you.

ssbd
Title: Re: Deposited some bitcoins to my account and they've dissapeared???
Post by: TheShadowGuardian on June 24, 2013, 11:42 pm
I just had the same issue, thanks for the help, I was kind of worried until I saw this but now just waiting to receive funds in my account.

Reffering to: http://dkn255hz262ypmii.onion/index.php?topic=176901.0

P.S. Will update once I receive my funds.
Title: Re: Deposited some bitcoins to my account and they've dissapeared???
Post by: TheShadowGuardian on June 25, 2013, 02:27 am
Thanks funds where just added :)
Title: Re: Deposited some bitcoins to my account and they've dissapeared???
Post by: samesamebutdifferent on June 25, 2013, 09:42 am
Glad to hear it, they 99.99% of the time do, you just need to be patient sometimes, sometimes they go through super fast and other times you can be waiting 10 hours, fortunately the 10 hour waits are very few and far between though.

Thread locked as resolved.