Silk Road forums

Support => Customer support => Topic started by: rembrandt22 on June 19, 2013, 09:23 pm

Title: Seller will not reply to messages or process order
Post by: rembrandt22 on June 19, 2013, 09:23 pm

I placed an order on Friday from and it has not been processed.  I messaged him a few days ago and he hasn't read the message yet.

All of his feedback (some received today) says he responds almost instantly and processes orders immediately.  Should I be worried, is there something wrong with my account/order?

Title: Re: Seller will not reply to messages or process order
Post by: BenJesuit on June 20, 2013, 12:57 am

You can cancel since it's been 4 days now. Worse come to worse, if after you cancelled you still receive the order you can pay the vendor by using BTC transfer to another user method on the account page.

Title: Re: Seller will not reply to messages or process order
Post by: samesamebutdifferent on June 20, 2013, 05:10 am

The post above is correct, you can cancel the order yourself if it has not been confirmed after 4 days, you will receive a full refund with no damage to your stats.

Thread locked as resolved

ssbd