Silk Road forums

Support => Customer support => Topic started by: TheWishingWell on June 17, 2013, 06:28 am

Title: Unable to make account/login? Please help
Post by: TheWishingWell on June 17, 2013, 06:28 am
I posted this in the newbie forum, didn't know I was able to post here too, sorry.
I'm hoping to make an order this week, but when I attempt to make an account and login, it says "Login failed, please try again"
I've tried making many accounts, I don't even know if the accounts are being made. Am I doing something wrong? Thanks in advance for your time.
Title: Re: Unable to make account/login? Please help
Post by: samesamebutdifferent on June 17, 2013, 08:48 am
Please refer to the sticky at the top of this board and follow the instruction for requesting a pass phrase reset.

The SR wiki contains all the information you need, here is the link anyway:

http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions

Also it may be possible that you have been phished? did you try to access SR from a link in the hidden wiki?
Title: Re: Unable to make account/login? Please help
Post by: TheWishingWell on June 18, 2013, 07:01 am
Please refer to the sticky at the top of this board and follow the instruction for requesting a pass phrase reset.

The SR wiki contains all the information you need, here is the link anyway:

http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions

Also it may be possible that you have been phished? did you try to access SR from a link in the hidden wiki?

Thank you for the reply, but I don't think that is the issue. I don't need a password reset, either the account creation of account login is simply not working, at this point I'm not sure which. I am making accounts, writing the information down, and attempting to log in immediately. There is no way my login information is incorrect. I've been trying for 2 days now. Guess I won't be getting my order this weekend :/
Title: Re: Unable to make account/login? Please help
Post by: samesamebutdifferent on June 18, 2013, 08:27 am
Hey TheWishingWell

Are you 100% sure you are trying to log in via the correct SR URL?

The only URL you should ever use is:

http://silkroadvb5piz3r.onion/silkroad/home