Silk Road forums

Support => Customer support => Topic started by: TK1991 on June 16, 2013, 02:34 am

Title: Can't log in, captcha incorrect?
Post by: TK1991 on June 16, 2013, 02:34 am
Either my password has been stolen or something is wrong with the captcha. At first I thought that my password had been compromised but when I tried to register a new account to contact customer support the same thing happened, "Captcha incorrect"

If I could get some help I'd appreciate it I'm making a large order later next week.

TK
Title: Re: Can't log in, captcha incorrect?
Post by: bobmoss on June 18, 2013, 11:17 am
i resolved this same problem by downloading a fresh version of Tor.
immediately, access and speed returned to normal.
Title: Re: Can't log in, captcha incorrect?
Post by: dirtybiscuitzz718 on June 18, 2013, 11:21 am
hmm same issue here, im kind of bugging out....
Title: Re: Can't log in, captcha incorrect?
Post by: samesamebutdifferent on June 18, 2013, 11:52 am
Quote from: dirtybiscuitzz718 on June 18, 2013, 11:21 am
hmm same issue here, im kind of bugging out....

Please try this:

Go to TorBrowser -> Options -> Options -> Content -> Uncheck "Enable JavaScript" -> Ok.
Title: Re: Can't log in, captcha incorrect?
Post by: dirtybiscuitzz718 on June 18, 2013, 12:05 pm
Have tto try that after work, its not working on torbot on my mobile either, java already unchecked on the mobile app..arrrg, if igot phished somehow I'll die! Lol thanks samesame for the fast reply=)
Title: Re: Can't log in, captcha incorrect?
Post by: samesamebutdifferent on June 18, 2013, 12:20 pm
Quote from: dirtybiscuitzz718 on June 18, 2013, 12:05 pm
Have tto try that after work, its not working on torbot on my mobile either, java already unchecked on the mobile app..arrrg, if igot phished somehow I'll die! Lol thanks samesame for the fast reply=)

No problem, please post back and let me know if you managed to get the issue sorted.
Title: Re: Can't log in, captcha incorrect?
Post by: dirtybiscuitzz718 on June 18, 2013, 12:23 pm
Will do, not till this evening though. I wonder why its only TK and I that are experiencing this issue =/
Title: Re: Can't log in, captcha incorrect?
Post by: samesamebutdifferent on June 18, 2013, 12:43 pm
Well hopefully it'll be an easy fix or at the very worst a pass phrase reset. I know of a few people who randomly lost access after a previous maintenance period, they were def 100% not phished either, their pass phrase just stopped working for some unbeknown reason.