Silk Road forums

Support => Customer support => Topic started by: blacksmith on June 13, 2013, 04:20 pm

Title: please help, vendor not helping, item not received
Post by: blacksmith on June 13, 2013, 04:20 pm
this vendor has been beating around the bush, i never recieved my item, and he wont give me the tracking number so i can check on it. its going to auto finalize soon, can someone please help me out so i can get my money/ get my order?? i have been very polite with him. a few WEEKS  ago he said he screwed up my order and it was all HIS FAULT, and would send my order with extra.
Title: Re: please help, vendor not helping, item not received
Post by: blacksmith on June 13, 2013, 04:23 pm
i did not FE, also it was a domestic order from MAESTRO
Title: Re: please help, vendor not helping, item not received
Post by: Candyman on June 13, 2013, 06:23 pm
since you didnt FE you can go to resolution and request either an extension or a refund
Title: Re: please help, vendor not helping, item not received
Post by: samesamebutdifferent on June 13, 2013, 08:21 pm
As the post above says, take the order into the resolution center.

For more information on how escrow and the resolution center works please refer to the SR wiki, there is a link in the sticky at the top of this board.

ssbd