Silk Road forums
Support => Customer support => Topic started by: jay4554 on June 08, 2013, 06:36 pm
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hi, can anyone help me? I sent funds to my silk road account using Bitcoin Fog but its been nearly 3 hours now and still nothing appearing in my account on here ? I checked on blockchain as well and its showing as 0 transactions? :(
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usually takes awhile you willbe alright try and double check the address you sent to was correct
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If there are 0 confirmations then you will need to pick this up with Bitcoin frog.
As a general rule though if you send funds and they are showing as having 6 confirmations on blockchain but after 6 hours are not in your account then send in a customer support ticket on the market site. Contacting customer support sooner than 6 hours will just have you redirected to the SR wiki FAQ.
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Hey, thanks you two definitely put my mind at rest! Well last night a bit after i posted this the coins made there way to my sr wallet, think i was expecting it to get there a lot quicker, i made another payment to sr soon after it went in and was no problems the 2nd time around, in fact it seemed to make its way there and get confirmations quicker than the 1st one did? Anyway, sorted now, A mod can delete this, thanks! :)
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Glad to hear it's sorted! I'll lock this thread as resolved.