Silk Road forums

Support => Customer support => Topic started by: LoveHQ on May 03, 2013, 06:49 am

Title: account hacked, please help me out !!
Post by: LoveHQ on May 03, 2013, 06:49 am
My had been hacked somehow, is it possible to recover?
Will send you PM with name when you react.

Peace
Title: Re: account hacked, please help me out !!
Post by: scout on May 03, 2013, 06:53 am
Are you talking about your account on SR or your account here on the forums?
Title: Re: account hacked, please help me out !!
Post by: LoveHQ on May 03, 2013, 06:54 am
on SR
Title: Re: account hacked, please help me out !!
Post by: scout on May 03, 2013, 06:56 am
Okay.  You'll need to create a new account and send a message to SR Support from that new account.  They'll ask you for some information to determine that the account in question does belong to you, and then they'll reset your password.

Contact them at the link on the bottom of this page:  silkroadvb5piz3r.onion/help
Title: Re: account hacked, please help me out !!
Post by: LoveHQ on May 03, 2013, 07:01 am
Thx, i hope problem will be solved...

Peace n greets
Title: Re: account hacked, please help me out !!
Post by: samesamebutdifferent on May 03, 2013, 09:40 pm
Pass word resets have a 72 hour cooling off period too to, just alerting you to the fact you will have a few days of no access even when the reset gets done.
Title: Re: account hacked, please help me out !!
Post by: scout on May 03, 2013, 09:48 pm
Quote from: samesamebutdifferent on May 03, 2013, 09:40 pm
Pass word resets have a 72 hour cooling off period too to, just alerting you to the fact you will have a few days of no access even when the reset gets done.


Thanks for mentioning that - I was unaware.
Title: Re: account hacked, please help me out !!
Post by: LoveHQ on May 12, 2013, 07:54 pm
Thx for the info :)
Title: Re: account hacked, please help me out !!
Post by: Libertas on May 12, 2013, 08:20 pm
Locking this as resolved. LoveHQ, please PM me if you wish for it to be reopened.

Libertas