Silk Road forums
Support => Customer support => Topic started by: EroCrusher on May 02, 2013, 09:07 am
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Hi. I've made two orders just before SR went on maintenance. After SR came back online I've found my orders still processing. But the vendor is offline for several days and has no active listings. I cannot yet cancel my order (this option will be available in 5 days). My question is - does the cancel order function work or was it "frozen" after the maintenance? Can I somehow cancel early so I can buy the product from other sellers?
Thanks in advance.
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Hi. I've made two orders just before SR went on maintenance. After SR came back online I've found my orders still processing. But the vendor is offline for several days and has no active listings. I cannot yet cancel my order (this option will be available in 5 days). My question is - does the cancel order function work or was it "frozen" after the maintenance? Can I somehow cancel early so I can buy the product from other sellers?
Thanks in advance.
They probably froze the time so the days Silk Road was down for didn't count as an actual day in Silk Road time... if that makes sense.
Also, as a vendor I have noticed I now have 7 days to post the order before the buyer can cancel. This is probably to prevent users cancelling their orders when vendors have sent them, but did not manage to mark them "in transit."
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It's OK now. The cancel timer moved to 4 days, the vendor came back online and the products I ordered appeared in his listings again. :)
Hopefully I'll soon be able to enjoy my LSD ;D
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Thread locked as resolved.