Silk Road forums

Support => Technical support => Topic started by: The ILF on May 01, 2013, 05:35 am

Title: Sorry, an error was encountered. We could not process your request. (ext)
Post by: The ILF on May 01, 2013, 05:35 am

We've gotten this error message on the market over and over while trying to update our account settings, and they won't change.

It also came up when we were making a withdrawal, but when we loaded a new page, the amount had been deducted from our account.

Any ideas as to what's happening?

Title: Re: Sorry, an error was encountered. We could not process your request. (ext)
Post by: The ILF on May 01, 2013, 05:58 am

Now able to update the account settings, at least.  Yay!

Title: Re: Sorry, an error was encountered. We could not process your request. (ext)
Post by: The ILF on May 01, 2013, 06:11 am

The withdrawal processed fine, as well, in spite of the weird error message.  Apparently, nothing to see here.  Double yay!

Title: Re: Sorry, an error was encountered. We could not process your request. (ext)
Post by: samesamebutdifferent on May 03, 2013, 06:36 am

Glad it worked out ok, thread locked as resolved.