Silk Road forums
Support => Customer support => Topic started by: snoog on April 14, 2013, 11:47 am
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An admin has resolved a disagreement prematurely, but I felt that I was in the right and had the evidence to back me up.
A seller had trouble with PGP, so decided to send my purchase to a "joke name" guaranteeing that my purchase would get lost or confiscated in the post. I've now been sold a product that wouldn't have had a chance to get to me. I feel the decision the admin made was completely unjust considering I saved the message exchange between myself and the vendor.
Is there no way I can get at least a partial refund?
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Once an admin makes a decision, that decision is final and never reversed, as far as I know.
If you can write up a very good letter arguing your case, you could appeal directly to DPR.
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Once an admin makes a decision, that decision is final and never reversed, as far as I know.
If you can write up a very good letter arguing your case, you could appeal directly to DPR.
the wanna make a decision about scams like charabros then and not just buyers problems or do I need to write a good letter to dpr too?
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As nanpa stated the admins decision is normally final but I have seen of a case recently where DPR reviewed the case and overturned the decision.