Silk Road forums

Support => Customer support => Topic started by: bitfrost on March 29, 2013, 09:31 pm

Title: I bought a ticket from JCash98, his vendor account was removed. How to cancel?
Post by: bitfrost on March 29, 2013, 09:31 pm

I bought a (in hindsight a scam) lottery ticket from JCash98. I didn't finalize. After about 4 days, his vendor account was deleted. The transaction is still in place. It's been another week and now the transaction will auto-finalize in about 4 more days.

I've sent it to the resolution center explaining his scam status and vendor account status in the optional message box and asking for 100% refund.

Does JCash98 have to agree? What happens if it goes unresolved? I don't want a negative auto-finalize flag on my account if possible.

Title: Re: I bought a ticket from JCash98, his vendor account was removed. How to cancel?
Post by: samesamebutdifferent on March 30, 2013, 12:43 am

Take it to resolution, that automatically adds 5 days to the auto finalize date, ask for a 100% refund and explain why. If the vendor does not agree SR support will decide, just make sure the most recent message in resolution is yours as the finalize date approaches.