Silk Road forums
Support => Customer support => Topic started by: Floor87 on March 19, 2013, 05:55 am
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vendor has been logging in but hasn't responded to either of 2 messages over 3 days. How many days do i give him before i cancel the order?
Also, there is no cancel button, just the word cancel in text. What's up with that?
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If you hover the mouse over where it says cancel order it should show up how long until you can cancel. I think after 4 days of not progressing 'into transit' you can cancel, if you are wanting to cancel sooner and the vendor is not responding then contact SR support for assistance.
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If you hover the mouse over where it says cancel order it should show up how long until you can cancel. I think after 4 days of not progressing 'into transit' you can cancel, if you are wanting to cancel sooner and the vendor is not responding then contact SR support for assistance.
I'm having the same issue. Made a legit order and told him i'd send him like B0.17 for extra(s) He told me that he would ship me a total of 4. Anyway he's totally MIA. What else besides "report the vendor" can i do?
I read several feedbacks and posts saying he does this kind of crap....what else can i do to contact SR admins?
thx
roth
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If you hover the mouse over where it says cancel order it should show up how long until you can cancel. I think after 4 days of not progressing 'into transit' you can cancel, if you are wanting to cancel sooner and the vendor is not responding then contact SR support for assistance.
I'm having the same issue. Made a legit order and told him i'd send him like B0.17 for extra(s) He told me that he would ship me a total of 4. Anyway he's totally MIA. What else besides "report the vendor" can i do?
I read several feedbacks and posts saying he does this kind of crap....what else can i do to contact SR admins?
thx
roth
Report them as you have already done, post in the forums to warn others and use a different vendor in future.
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If you hover the mouse over where it says cancel order it should show up how long until you can cancel. I think after 4 days of not progressing 'into transit' you can cancel, if you are wanting to cancel sooner and the vendor is not responding then contact SR support for assistance.
I'm having the same issue. Made a legit order and told him i'd send him like B0.17 for extra(s) He told me that he would ship me a total of 4. Anyway he's totally MIA. What else besides "report the vendor" can i do?
I read several feedbacks and posts saying he does this kind of crap....what else can i do to contact SR admins?
thx
roth
Report them as you have already done, post in the forums to warn others and use a different vendor in future.
But if he is totally MIA, how am i getting my money back??
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If you hover the mouse over where it says cancel order it should show up how long until you can cancel. I think after 4 days of not progressing 'into transit' you can cancel, if you are wanting to cancel sooner and the vendor is not responding then contact SR support for assistance.
I'm having the same issue. Made a legit order and told him i'd send him like B0.17 for extra(s) He told me that he would ship me a total of 4. Anyway he's totally MIA. What else besides "report the vendor" can i do?
I read several feedbacks and posts saying he does this kind of crap....what else can i do to contact SR admins?
thx
roth
Report them as you have already done, post in the forums to warn others and use a different vendor in future.
But if he is totally MIA, how am i getting my money back??
Are you in escrow?
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Thanks for the info guys. But it looks like SR is down at the moment.
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Thanks for the info guys. But it looks like SR is down at the moment.
Works now. Downtime is fairly normal and a part of being on road. :)