Silk Road forums

Support => Customer support => Topic started by: efeu on March 15, 2013, 05:35 pm

Title: I have no PIN - i need a PIN
Post by: efeu on March 15, 2013, 05:35 pm
hi,
i´m a member since 10 month and a lot´of tradess but i have no PIN....
but now i need a PIN to send  BTC to a fellow SR-member
how or where can i get a PIN number

thank you,
                   efeu
Title: Re: I have no PIN - i need a PIN
Post by: acider on March 15, 2013, 06:15 pm

i´m a member since 10 month and a lot´of tradess but i have no PIN....


I don't think so.
You need a PIN to purchase/withdraw/send btc to anyone, so this must be the first time you re doing any of those.
You enter a PIN when you create an account, if you don't remember try some possible combinations and if you fail 5 times it will be blocked, after that you will wait a few days for SR to reset it and give you a new PIN.
Title: Re: I have no PIN - i need a PIN
Post by: samesamebutdifferent on March 16, 2013, 07:15 am
You need a pin for all transactions on SR, you cannot release funds without one so I have no idea what you are talking about.
Title: Re: I have no PIN - i need a PIN
Post by: PhilipJFry on March 18, 2013, 04:01 am
Hello efeu,

When you place an order there is a field "PIN:" on the bottom of the page. What is it that you enter in that field? Can you really leave it empty when placing an order?
Title: Re: I have no PIN - i need a PIN
Post by: efeu on March 18, 2013, 05:38 pm
hello my friends,
all i can say is; I HAVE NO PIN !!!
i have nearly 20 transactions and i had never ever used a PIN !!!
i know there is a  PIN-field  under the address-field, but i  haven´t used it in any of my trades !!!

maybe i can use the "change your PIN"function but i´m scared to loose my whole history..... i have a 0-refund rate
thank you,
                   efeu
Title: Re: I have no PIN - i need a PIN
Post by: samesamebutdifferent on March 18, 2013, 08:33 pm
hello my friends,
all i can say is; I HAVE NO PIN !!!
i have nearly 20 transactions and i had never ever used a PIN !!!
i know there is a  PIN-field  under the address-field, but i  haven´t used it in any of my trades !!!

maybe i can use the "change your PIN"function but i´m scared to loose my whole history..... i have a 0-refund rate
thank you,
                   efeu

Not possible I'm afraid efeu, you cannot make transactions without one.

I suggest you contact SR support on the main site and see what they have to say.