Silk Road forums
Support => Customer support => Topic started by: moneynoob on March 13, 2013, 09:51 am
-
I ordered bitcoins from my regular site and made them send it straight to my Silkroad adress. Got an confirmation email that the bitcoins had been sent yesterday but they didnt show up in silkroad account for hours , I just thought it was slow and went to bed. When I now woke up 4-5 hours ago I still havent recieved the bitcoins so I checked my account history here at silkroad, and there I saw that the money was credited to my silkroad account 1H after I got the confirmation email, but no money in my silkroad account (except the 0.15 bitcoins I had since before).
Went to blockchain and this is mine: http://blockchain.info/fb/15btgj There I see that around 25 minutes after the money got sent here to my silkroad adress it was sent somewhere else. But in my account history here it doesnt show any transactions withdrawn from my account, if my account was somehow hacked, and someone withdraw my cash it should show up in my account history right? And why just take the EXACT same amount I deposited and leave the 0.15 bitcoins I had since before?
Fwiw this is a secure computer I only use for websites I trust. Could anyone please shed some light on this if they have any idea what has happened?
-
You will need to contact SR support via the main site to have them look into why your coins are delayed.
-
You will need to contact SR support via the main site to have them look into why your coins are delayed.
Thanks for fast answer. I have already contacted SR via the main site, just thought I check here if anyone would know whats going on.
Because its not like the coins is delayed, when I check at blockchain (http://blockchain.info/fb/15btgj) I can clearly see that the money has been transfered to someone else, also when checking into that particular adress http://blockchain.info/fb/1g1n1p I can see that this guy has over 3.5K$ in incoming payments from lots of diferent adresses. Also as I said in my SR account history I can see the deposit "deposit 15BtgJ3rAdSTEU3Lm1wPcr14kH14jZZMtp ฿1.62 ฿1.77 March 12, 2013, 4:07 pm UTC" But no withdrawals is seen in history :-\
-
When coins are sent to your SR account they go through tumblers which is what you are probably seeing on blockchain. Happens all the time, people see the movement on blockchain and think their coins have been withdrawn when that's not what's happened. Even so they are delayed based upon your post so you have done the right thing asking SR support to look into what's going on.
-
When coins are sent to your SR account they go through tumblers which is what you are probably seeing on blockchain. Happens all the time, people see the movement on blockchain and think their coins have been withdrawn when that's not what's happened. Even so they are delayed based upon your post so you have done the right thing asking SR support to look into what's going on.
wow thats a relief, thanks :) So basically, even though on blockchain it shows that the money at some point was sent to my accounts adress BEFORE it got sent to another adress and that I can see on my SR account history that the money got deposited into my account yesterday it could be that its just delayed? Like because SR has been slow lately they have just recorded my deposit in my account history but the money might take some more time to show up?
-
I would say delayed based upon what you have described yes. Wait for support to get back to you, all will be fine.