Silk Road forums

Support => Customer support => Topic started by: strongisland14 on March 06, 2013, 11:01 am

Title: possible to cancel order? (newbie)
Post by: strongisland14 on March 06, 2013, 11:01 am

Just made an order and 2 minutes later messaged the seller to ask to cancel the order.  The status of it is still 'processing' so was wondering if it's actually possible to cancel an order after one is made?

Be good to hear back asap, cheers.

Title: Re: possible to cancel order? (newbie)
Post by: samesamebutdifferent on March 06, 2013, 11:22 am

The only way of cancelling the order quickly is if the vendor cancels it as per your request. If there order sits as processing for up to 3 or 4 (can't remember the exact number) days you can cancel. Given you want it cancelled asap you will need to wait for the vendor to respond.

Title: Re: possible to cancel order? (newbie)
Post by: Somevendor on March 06, 2013, 07:36 pm

As long as the seller checks his messages before he ships your order you should be fine. The only reason your order wouldn't get cancelled would be that the vendor took down your address during the 2 minute window before you asked to cancel the order and then shipped it without ever getting a chance to see the message. Or the vendor could just pretend not to see that you wanted it cancelled before he shipped if he was desperate to sell something... You should be fine though.

Title: Re: possible to cancel order? (newbie)
Post by: thelorax on March 06, 2013, 07:42 pm

i have done this..

as the SUBJECT OF THE MESSAGE
write ..

URGENT!!! CANCEL ORDER !!