Silk Road forums
Support => Customer support => Topic started by: k0rek on February 24, 2013, 08:07 pm
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I'm just wondering.. Or are we still all waiting for the divine intervention by DPR/SR staff ;D
SR Support remained silent and didn't even read the tickets in my case.
k.
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Still waiting.
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still waiting as well my message to sr staff has gone unread for like 22 hours i know its gotta be cause theyre busy as hell though. i think i read in another thread of a few people getting the problem fixed. also i made a deposit today and the coins showed up in my account
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No response, and my messages to SR Support are still unread after 2 days.
I'm just glad BTC value is holding steady while this all gets worked out. Would suck balls if the value tanked while the coins are held up in SR limbo, particularly since I've tried to follow the advice of "buy when you are ready to spend" rather than buy & hold.
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I was having this issue and I just got my BTC in my account.
Hopefully this means this issue is on the way to being resolved for everyone!
Good luck everyone!
-SB
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Thats awesome to hear. I got a message back from support after 48 hours asking for the address I deposited it to and I replied with the info so hopefully mine will get resolved soon also.
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I made a deposit on February 14th and it's still not here. It shows up on the blockchain as being deposited into my account. I have sent support 3 messages and none of them have been read. The first message I sent was 9 days ago. Very frustrating.
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Just a thought but why wouldn't a person just wait for the first message to be answered? It's like if someone calls me and I don't answer theyll keep calling 30 times in a row like I wouldnt have seen the first missed call?
These extra messages aren't helping anybody. 1000 people * 3 messages each = fuuuck that.
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Got my coins a couple of hours ago after waiting almost 3 days. Have faith, DPR and staff are obviously busy and working through each issue individually.
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Yep, someone (PrettyInGreen, above, I believe) received a message from DPR 2 hours ago apologizing for the delay, and they have gotten their coins.
So, that's great news.
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Just playing catch up now, so some people are getting their coins, anyone else?
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Got my coins, after roughly 3 days. Thanks to DPR and crew for getting this figured out. Scout, I'll be sending you a tip for the helluva job you did putting out fires.
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Result! hopefully more to follow and appreciate your patience impkin, know how stressful it is when things go array like this but as we kept saying things would get sorted eventually, just needed to be patient.
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12h ago I got my coins back together with an apology from DPR 8). I guess it will be resolved for everybody soon. Good luck!
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Great news k0rek!
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Posting to let people know that mine came through also. Got a message from SR Support saying sorry for the delay, but with as many members as I imagine this place might have I'd consider it a speedy fix! Just be patient peoples!
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Woke up this morning to bitcoins deposited and a nice note from support. I am very satisfied with how this turned out. SCOUT SPOKE THE TRUTH when he said that support would take care of it once the weekend came to an end. There must be a reward for this truth-telling ;)
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Nice for you all.
I still have not heard a word, am loosing respect for those running this place, and dissatisfied that four days go by and not one of my issues is resolved.. yet so many others are.
wtf????????
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Really pleased to see the reports of coins coming through now, we said it would all work out in the end, just had to be patient.
Scurry, I hope you are next mate I really do!!
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This thread is starting to be full of great news! Hang in there, Scurry, they'll make it right by you too. :)
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Got my coins, waited almost 5 days. Cooler heads will always prevail guys.
Thanks Scout for keeping an even keel during this
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DPR wrote to me 13 hours ago apologizing and say my account was credited, but my balance is still 0.
So be careful and watch your balance to avoid mistakes... I'm still waiting for my bitcoins... Day 5.
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DPR wrote to me 13 hours ago apologizing and say my account was credited, but my balance is still 0.
So be careful and watch your balance to avoid mistakes... I'm still waiting for my bitcoins... Day 5.
As I mentioned in your other thread, just get back in touch with Support and let them know that in spite of DPR saying your account had been credited, you still have a balance of 0.