Silk Road forums
Support => Customer support => Topic started by: Sixteenpointfive on February 23, 2013, 05:37 am
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I had a misfortune of needing to use resolution center and gotten a refund few hours ago, but still haven't received my btc. How long does it take usually for people to receive their coin back?
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Depends on what stage you are at in resolution really, if you are in agreement with the vendor and they accept your offer the coins are normally refunded immediately.
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I've gotten this automated message: "I am sorry you could not come to a resolution. We have settled on a refund of 100%. I hope this is agreeable for you both." But still haven't received my bitcoin.
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Well the resolution gave you 100%, the coins should be in your account immediately so I can only assume they are held up in this withdrawal and deposit issue that is currently affecting so many people. Both scout and I have requested updates from DPR and the admins and we are still waiting for a response so I am unable to tell you any more at this stage I am afraid.