Silk Road forums

Support => Customer support => Topic started by: FlyingAK48 on February 20, 2013, 04:57 am

Title: Haven't received my BTC from Mt.Gox
Post by: FlyingAK48 on February 20, 2013, 04:57 am

Hello..

This is my first time trying to buy something on SR...

I had 1.3 BTC in my Mt.Gox wallet.. And I tried to Withdraw them and Send them to my SR Wallet, It seems like it went through but my wallet on SR is still empty?

Also my current balance on Mt.Gox is

"Your wallet:
0.24220000 BTC"

And when I try to send 0.23 BTC to my SR Wallet it redirects me to the "Add Funds" Page.

Help?

Title: Re: Haven't received my BTC from Mt.Gox
Post by: Meatgrinder on February 20, 2013, 06:41 am

Have you checked blockchain.info and looked up both of your wallet address to see where you coins are?

Title: Re: Haven't received my BTC from Mt.Gox
Post by: samesamebutdifferent on February 21, 2013, 06:16 am

Meatgrinder is right, you need to check the blockchain first to see where your coins are, if they are there and you have definitely sent them to the correct SR address then the issue is on our end and you will need to contact SR support.

Title: Re: Haven't received my BTC from Mt.Gox
Post by: sleepyeyes2k2 on February 21, 2013, 07:21 am

Yeah, and then stop doing business with Mt. Gox.  They are the Borg.