Silk Road forums
Support => Customer support => Topic started by: jamman11985 on February 19, 2013, 05:06 pm
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Hey,
would be very much appreciated if i could get some help, have not been able to login to my jamman1985 account since last night!
I was on SR yesterday and transferred 15 additional btc onto my account. Later that evening login failed.
I have been unsuccessful now after numerous attempts to do so.
Im quite sure i have entered the right passphrase, i have even tried others that i would be likely to use just to be sure!
I have my address and i also have my password.
I changed my password before i transferred the funds into my account.
But i have been on after i have done so.
Just hope i have not been hacked or something silly
Regards
Jamman
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If you changed your password and then successfully logged in after but now can't you will need to contact SR support.
Are you 100% sure you are entering the correct passphrase?
So many people report this issue then come back on later and say they have manged to fix the problem, usually by getting the passphrase right ;)